Return to Help Index
|Can I Add Works To My 'Favorites' For Shopping At A Later Date?|
|Absolutely!! Throughour michelkeck.com you can add original paintings and fine art giclee prints to YOUR WISHLIST. Your Wish List allows you to save products that you might want to buy in the future. Simply click the "Add to WishList" button on any product details page, and the product will be added to your wishlist. Your wishlist can be viewed at anytime by logging into your account (by clicking the My Account/Order Status) link at the top of all pages. So, if you haven't already done so, create your free account today!
Lastly, whenever you're ready to purchase an item in your wishlist, simply click the product's "Add to cart" button from your Wish List section of your account management area and you will be taken to our easy one page checkout!
|Can I See The Art On My Wall Before I Buy?|
|Yes. Please feel free to take advantage of the free service and I will digitally manipulate what the piece of art you choose will look like in your own home or office setting. Simply email us a photograph of the wall space you wish to hang the art and I will email you back within 24 hours, or 1 business day with a sample view of what the art will look like on your wall.
Please note you will need to take a photograph of the wall straight on, not on an angle. Email to firstname.lastname@example.org. If you do not hear back from me within 24 hours PLEASE phone me at 219.306.9474 as my email have gone to your junk/spam folders.
|What Is A Giclee Print?|
|Click here for full information. Throughout this site, www.michelkeck.com all giclee prints are sold at wholesale and shipped unstretched rolled in a tube. On my site keckprints.com a variety of giclee and other printing options of all of my works are available.|
|How do I buy/redeem a gift certificate?|
|To purchase a gift certificate for someone, click here. If you are the recipient of a gift certificate and would like to redeem your gift certificate, click here.|
|How do I find my product?|
|To find the product(s) you're looking for, you may (1) use the navigation menus on the top, left & bottom of our website. (2) type a keyword into the SEARCH box. (3) Visit our category index page here - http://www.michelkeck.com/cindex.asp
If you have any trouble locating a product, feel free to contact customer service for assistance.
|How do I navigate the site?|
|To navigate this website you can use the links on the left hand side of your screen, or the easiest way to locate all products and pages is by visiting our category index page which is located here. From that page you can find our contact information, Keck's artist bio, portfolio, and a break down of where to locate either original paintings or fine art giclees, and the sub-categories of each.
Category Index Page:
If you know the title of a particular painting or giclee print you may also use the SEARCH box that is located at the top left hand side of this web site. Simply enter the word or words of your search and hit the GO button. If at any time you have difficulty finding a particular product do not hesitate to email us or phone into the gallery at 219-866-7552 Mon-Sat 9 am to 5 pm c.s.t.
|How do I use a coupon?|
|After adding items to your cart, click the "View Cart" link at the top of this site to view your cart. At the bottom of the shopping cart you'll see a box where you may enter your coupon code.|