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|How do I create an account?|
|Creating an account on www.michelkeck.com is simple and free! To create an account follow the steps below...
1) Click the "My Account / Order Status" link at the top right of the header (at the top of every page throughout this site)
2) Click the continue button under the New Customer side of the screen.
3) Enter your email address, password and click the continue button.
4) Enter your name, mailing, phone number and click the continue button.
Once you create an account you can enter your account management area at any time by clicking on the 'My Account / Order Status' link in the header on every page of this web site. From your account management area you can review orders, track packages, change your account information, view your gift certificate balance (if someone sends one to you), view works added to your wish list section, edit any reviews you may have written for products throughout the site and more!
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
We pay for your shipping! Shipping and handling on all retail purchases throughout michelkeck.com is FREE (for a limited time!). During the checkout process you will see your shipping fees reflect the 0.00 charge. S/H is currently free, but this offer may be ended at any time.
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|When will my order ship?|
|After placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. We ship out two to three days a week and try to ship out all orders within 3 business days of receiving payment. If you have any questions at all do not hesitate to call into the gallery at 219.866.7552.|